Effective Date: [13/06/2025]

Welcome to Chimert Food Mart. By accessing or purchasing from our website, you agree to comply with the following terms and conditions. These terms govern your use of our website, services, and transactions with us.

1. General Use

  • You must be at least 18 years old or have parental consent to make purchases on our site.

  • By placing an order, you confirm that all information provided is accurate and complete.

  • We reserve the right to refuse service, cancel orders, or limit quantities at our sole discretion.

2. Product Availability & Descriptions

  • All products listed are subject to availability.

  • We make every effort to provide accurate product information, images, and prices. However, occasional errors may occur, and we reserve the right to correct them at any time.

  • In the event an item becomes unavailable after an order is placed, we will contact you to offer alternatives or process a refund.

3. Pricing & Payment

  • All prices are listed in Nigerian Naira (₦) unless otherwise stated.

  • Prices are exclusive of shipping/delivery charges, which will be added at checkout or invoicing.

  • Accepted payment methods include bank transfers, credit/debit cards, and mobile payment options. Orders must be paid in full before dispatch.

4. Shipping & Delivery

  • Delivery times vary based on location and order type (local vs export).

  • We aim to dispatch orders within 24–48 hours after payment confirmation.

  • Export delivery times and logistics will be agreed upon per order.

  • We are not liable for delays caused by third-party couriers or customs processes.

5. Returns & Refunds

  • Returns are accepted only for items that are incorrect, damaged, or expired at delivery.

  • Customers must report issues within 48 hours (local) or 3 days (export) of receiving their order.

  • Approved refunds will be processed within 5–7 business days.

Read our Return Policy for full details.

6. User Responsibilities

  • You agree not to misuse the website or services for unlawful or fraudulent purposes.

  • You are responsible for maintaining the confidentiality of your account login details and restricting access to your account.

7. Privacy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

8. Intellectual Property

  • All content on our site — including logos, images, product descriptions, and design — is the property of Chimert Food Mart and may not be copied or reused without permission.

9. Limitation of Liability

  • Chimert Food Mart shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

  • Our liability is limited to the total amount paid for the product in question.

10. Changes to Terms

  • We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our site constitutes acceptance of the updated terms.

11. Contact Us

For questions or concerns about these Terms & Conditions:

📧 Email: [chimertconceptsandlogisticsltd@gmail.com, businessandbrandcreationhub12@gmail.com ]
📞 Phone: [+234 706 327 7011‬]
📍 Office Address: [1, OMOTAYO OJO STREET, OPPOSITE COMMINT BUKKA OFF ALLEN, IKEJA,BY OSHOPEY PLAZA BUSTOP,IKEJA LAGOS]